Privacy Policy

This policy explains what personal information Airlines Group Travel, a trading name of Airfare Services USA LLC, collects when you use this website, why we collect it, and what we do with it.

Information we collect

When you submit a quote request we collect the details you enter in the form: your name, email address, phone number, and the travel details of your enquiry (origin, destination, dates, passenger count and cabin class), together with any message you add.

Our servers also record standard technical information such as your IP address and browser type. We use this only to keep the site running and to limit automated abuse of our forms.

Why we use it

We use the information you provide to:

• Prepare and send you the travel quote you requested
• Contact you about that enquiry by phone or email
• Make and manage a booking if you choose to proceed
• Meet our legal and accounting obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Who we share it with

To obtain a quote or issue a ticket we pass the details necessary for that booking to the relevant airline or to the ticketing systems we use. We share information with service providers who host this website and our systems, and with professional advisers or authorities where the law requires it.

How long we keep it

We keep enquiry records for as long as needed to respond to you and for a reasonable period afterwards in case you return. Booking and financial records are kept for the period required by applicable tax and accounting rules.

Your choices

You may ask us to provide a copy of the personal information we hold about you, to correct it if it is wrong, or to delete it where we are not required to keep it. Email info@airlinesgrouptravel.com and we will respond.

If you no longer wish to hear from us about an enquiry, tell us on the same address and we will stop contacting you.

Cookies

This website uses only the cookies necessary to operate the site, such as the session cookie that keeps an administrator signed in to the internal portal. We do not set advertising cookies.

Security

We use industry-standard measures to protect the information you submit, including encrypted connections. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Changes

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact

Questions about this policy can be sent to info@airlinesgrouptravel.com, or posted to Airfare Services USA LLC, 8 The Green, Suite A, Dover, Kent, Delaware 19901.